Our expanding inclusive families general practice offers a range of services for LGBTIQ+ communities, our patients and clients, ranging from sexual health to mental health and wellbeing. We offer services at a bulk-billed rate with a Medicare card.
To find out more or make a patient or client enquiry, please call us on (07) 3017 1777 Monday to Friday, 9am to 5pm, and speak to our friendly team.
QCGP+, General Practice
QCGP+ only looks after patients who are 18 years and over.
Currently our service is at capacity and is closed to new patients. This decision was made with careful consideration to ensure we continue to provide a high standard of care to our existing patients and balance the workload of staff providing that care.
Please phone reception on (07) 3017 1777 first if possible to assist us in preparing for your arrival and provide advice as appropriate. Urgent cases will be triaged promptly.
In case of a life-threatening emergency or serious injury, such as chest pain, severe bleeding, shortness of breath, etc, please call triple zero (000) directly.
Our After-hours service provider is the National Home Doctor Service. This service is available on 13SICK after 6pm on a weekday and after 12pm on a Saturday.
Let our reception team know if you need a message or request given to your GP. They will take your message and relay it to the practitioner. These will be prioritised by the relevant practitioner and followed up accordingly. A team member can only interrupt a GP consultation if there is an emergency.
As a rule, we do not put patient calls directly through to the GP except in extenuating circumstances.
Our Practice Fees
At QCGP+, we're committed to providing high-quality, affirming care to our LGBTI+ Sistergirl and Brotherboy communities, and we believe that everyone deserves access to exceptional healthcare. In order to continue offering these services while maintaining the sustainability of our practice, we are introducing a mixed billing system, starting on the 6th of January 2025.
What This Means for You:
-
Bulk Billing: If you hold a Health Care Card or Pension Card, you will continue to have no out-of-pocket costs for your consultations.
-
Appointment Fees: Patients who do not hold a Health Care or Pension Card will be charged a payment up front. Medicare rebates will be processed after the consultation so you can claim the rebate,
-
No-Show Fees: To respect everyone’s time, a fee will be charged for missed appointments without prior notice.
Additionally, we are transitioning to a cashless payment system to help build a simpler and more secure experience for our patients.
We understand that changes like these may raise questions, and we’re here to help. Our team is available to support you and make sure you feel informed and comfortable with these updates. If you are facing financial difficulties, please get in touch with the QCGP+ team.
Together, we’re working to build a sustainable, equitable future for healthcare, building that all members of our community have access to the care they need.
Thank you for being part of QCGP+ and trusting us with your health and well-being.
For more details or if you have any questions, please continue reading on this page or reach out to our friendly team.
Full Fee Patients & Non-Concession Card Holders Fees
Below you will be able to find the appointment fees commencing on the 6th of January 2025. If you hold a currently Pension or Health Care Card you will continue to be Bulk Billed.
Appointment | Fee | Rebate | Out of Pocket Cost |
|---|---|---|---|
Up to 15 mins | $90.85 | $42.85 | $48 |
Up to 30 mins | $130.90 | $82.90 | $48 |
Up to 45 mins | $170.15 | $122.15 | $48 |
Our friendly GP team consists of:
-
Dr Nick Martin (available Tuesdays & Fridays)
-
Dr Damien Mergard (available Monday to Friday)
Our practitioners strive to create a safe, warm, and comfortable atmosphere. They are committed to working alongside you to explore what might be getting in the way of you living the life you want and to support you in enhancing your sense of personal control, connection, and self-knowledge. Counselling focuses on what is important to you, at your pace and in a way that works for you.
Call QCGP+ on (07) 3017 1777 to book your appointment.
Appointments are available Monday-Friday, 9am to 5pm.
As part of our commitment to your ongoing medical care, our practice utilises an in-house recall system for clinically significant results. To comply with the privacy legislation, we cannot give results to patients or family members over the phone. If you are expecting results, please make a follow-up appointment by phoning reception on (07) 3017 1777 to obtain your results.
Our in-house reminder system for pap smears, immunisations and other health initiatives is a friendly reminder that these health checks are due. Our practice also participates in national/state reminder systems and registrars, such as Breast Screen and the Queensland Pap smear registry.
Please inform our reception or doctor should you wish to be excluded from one or both of these reminder systems.
What We Can Offer
Our team knows that there is no single way of working together that is the right fit for everyone, so we offer a range of person-centred and strengths-based approaches, including:
-
Advice and Education
-
Blood and Swab Collection for Testing (including Blood Borne Viruses such as HIV, Hepatitis, Herpes and HPV)
-
Cervical Screening Test (CST) - formerly known as a PAP smear
-
Cognitive Behavioural Therapy (CBT)
-
Commencing and Continuing Hormone Therapy
-
Contraception (short-term and long-term)
-
Culturally Informed Practice
-
Dialectical Behaviour Therapy (DBT)
-
Discussing Test Results
-
Ear Irrigation
-
Erectile Dysfunction
-
Fertility and Pregnancy
-
Follow-up and Prevention
-
Healthcare for People Living with HIV
-
Men’s Sexual Health
-
Mental Health Care Plans
-
Other Gynaecological Issues
-
Post-Exposure Prophylaxis (PEP) and Pre-Exposure Prophylaxis (PrEP)
-
Referral for surgical intervention
-
Sexual Health Check Certificate of Attendance for Sex Industry Workers
-
Skin Checks
-
Testicular Checks
-
Testing and Treatment for Sexually Transmissible Infections (STIs)
-
Testosterone Deficiency
-
Transgender, Gender Diverse and Non-Binary Healthcare
-
Trauma-Informed Therapy
-
Treatment as Required
-
Vaccinations, Prescription and Administration of Vaccines (both private and provided under the National Immunisation Program Schedule)
-
Women Folk’s Sexual Health
InterLink - Intersex health & wellbeing service
QCGP+ proudly hosts InterLink and independent service providing individual and group counselling for people with innate variations of sex characteristics of any age and parents and caregivers of young people with intersex variations. InterLink assists in connecting with peer support and networks and in referrals to knowledgeable services through community care coordination. InterLink is available to people located anywhere in Australia through telehealth.
A consultation with your GP is required to obtain a prescription. This is to ensure that the appropriate medication is prescribed and to allow the doctor to assess the ongoing needs and effectiveness of such medication.
If you have seen your doctor within the last few months, an appointment may not be required. Please phone reception on (07) 3017 1777 to discuss.
An appointment with the doctor is required to obtain a medical certificate. A medical certificate is a legal document and, as such, cannot be backdated. They will be issued for medical conditions where the doctor deems time off is required.
Booking an Appointment
Our typical consultation lasts 15 minutes. During a consultation, our doctors are usually able to address your presenting health concerns. We recognise that sometimes you may have more complex or multiple issues that will require extra time to address your concerns. If you require a longer consultation, no worries. Just advise us when booking your appointment, or select a 30-minute consultation when booking online. If you are not sure how long you need, please ring reception on (07) 3017 1777 to have a chat. We offer minimal walk-in consultations of a non-urgent nature, and we will triage them appropriately.
If you are unable to attend your scheduled appointment, please phone reception on (07) 3017 1777 to cancel or rebook your appointment. Due to the high demand for appointments, cancellations should be notified ideally at least 2 hours before the scheduled time, where possible, to allow other patients to fit in with the doctor.
Repeatedly missing your appointments without letting us know may result in a fee being charged.
You will need to have a consultation with a GP for a referral to a medical specialist, as it is important that the referral is appropriate and the relevant up-to-date medical information is included.
Referrals are usually valid for twelve months from the date it was written, and as referrals cannot be backdated, please ensure you have an up-to-date referral prior to your specialist appointment. Failure to have a valid referral will result in losing the Medicare rebate entitlement for the specialist appointment.
We are committed to maintaining the confidentiality of your health information. For more information on how your health information is managed, please speak to a member of our team or ask to see our Privacy Policy.
If you require an interpreter service or communication assistance, please let reception know when booking your appointment. We will make appropriate arrangements prior to you attending your consultation.
If you have any suggestions for improving our service, we would like to hear from you as we take your concerns, suggestions and complaints seriously. Please complete one of our feedback forms in the clinic or post your feedback in writing to QCGP+, PO box 1372, Eagle Farm, 4009. Alternatively, you can phone the clinic on (07) 3017 1777 and ask to speak directly to our team.
If you wish to take a matter further or feel the need to discuss the matter outside the surgery, the Health Quality & Complaints Commission will consider your healthcare-related complaint and can be contacted on 1800 077 308 or at GPO Box 3089, Brisbane, QLD 4001.
For our Feedback & Complaints, and our feedback form, please click here.
After Hours
For more information about our privacy and standards, please click here.
Communication & Telephone Policy
QCGP+
Recall & Reminder Systems
Our General Practitioners
Emergency Care
Repeat Prescsriptions
Medical Certificates
Our Management of Patient Health Information
Referrals
Patients Who Require Communication Services
Feedback & Complaints
Privacy